Email comments
  Please read our FAQs below before sending an email requesting support. They may answer your question or concern.
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  • I forgot my username and/or password.
    • Your username is the email address you used when you first registered.
    • Click here to go to the form to help you reset your password.
  • I'm not getting the emails I've asked the program to send me.
    • Check your spam folder in your email program for If the email(s) are there, mark them as "not spam."
  • I got an error when I tried to submit or save something.
    • 1. Please tell us the URL of the page where you got the error.
    • 2. Then cut and past the actual error page into this email form above.
    • 3. Let us know what browser (and version of it) you're using, and your operating system (e.g., Win 7, Mac OS X, Android, etc.). This will help us repeat the error and fix it quickly. And thanks in advance for alerting us to it.